Privacy Policy
Revised: September 22, 2023
Bingo Fullhouse Team ("company", "we", "us" or "our") highly values the privacy of our users and places great importance on the protection of personal information. This Privacy Policy outlines our data practices for the software, services, and websites (collectively referred to as the "Services") that we provide to our users.
This Privacy Policy is an integral part of our Terms and Conditions, which govern your access to the site and your use of the Site and/or Services. Unless otherwise defined herein, capitalized terms shall have the meanings ascribed to them in the Terms and Conditions.
As a responsible data controller, in accordance with the General Data Protection Regulation (GDPR) of the European Union and Council, we ensure the proper and secure processing of your personal data.
By accessing any part of our Site or using any of the Services, you agree to be bound by this Policy. Please note that this Policy does not cover information received from third parties. If you do not agree to the terms of this Policy, please refrain from using the Site or any of our Services. Each time you use the Site or Services, the most current version of this Privacy Policy will apply. Therefore, it is advisable to check the date of this Policy (which is located at the top) and review any changes since your last review of the Policy.
1. Who We Are
Welcome to Bingo Fullhouse Team ("company," "we," "us," and "our"), a prominent developer, publisher, and marketer of interactive entertainment. As the data controller, we are responsible for the information collected through the Services we offer.
2. Information We Collect
We collect various types of information from you when you interact with our Services. This includes both information you provide directly to us and information we collect automatically. The specific types of information we collect may vary depending on your use of the Services and how you interact with us.
Information You Provide:
When you use our Services, you may provide us with certain information, including but not limited to:
● Account Registration: When you create an account or register for our Services, we may collect personal information such as your name, email address, phone number, and other contact details.
● Communication: If you choose to communicate with us through message boards, forums, chat rooms, or other similar platforms, we may collect the information you provide in those communications.
● Purchases: If you purchase products or services from us, we may collect your payment information, billing address, and other relevant details necessary to process your transaction.
● Participation: When you participate in events, contests, promotions, or surveys, we may collect the information you provide as part of your participation.
● Other Activities: We may collect information that you voluntarily provide when you engage in other activities on our Services, such as downloading software, contacting us for support, or using our email or sharing features.
Information We Collect Automatically:
In addition to the information you provide, we may also collect certain information automatically when you use our Services. This may include:
● Device Information: We may collect information about the devices you use to access our Services, such as device type, operating system, unique device identifiers, and mobile network information.
● Usage Data: We may collect information about your use of our Services, including the actions you take, the features you access, and the pages you visit.
● Cookies and Similar Technologies: We may use cookies, pixel tags, and other similar technologies to collect information about your browsing behavior and preferences. These technologies help us personalize your experience, analyze usage patterns, and deliver relevant advertisements.
● Third-Party Sources: We may receive information about you from third-party sources, such as advertising networks or external business partners, in accordance with their privacy policies.
Please note that you have the ability to control the personal information we collect from you, unless it is necessary for the requested activity or required by law. We will inform you when certain information is necessary for the provision of our Services.
We value your privacy and are committed to protecting your personal information. For further details on how we use, store, and disclose the information we collect, please refer to our full Privacy Policy.
3. Purposes for Processing Your Personal Information
The following chart outlines some of the common purposes for which we process your personal information. Please note that the specific types of data collected may vary depending on the circumstances. We have indicated the lawful basis for processing, including the basis of legitimate interest where applicable. If you require details about the specific legal ground we are relying on for processing your personal information, please contact us.
|
Purpose/Activity |
Type of Data (varies depending on circumstances) |
Lawful Basis for Processing including Basis of Legitimate Interest |
|
Registering you as a user of our Services |
Contact Information, Account Information |
Performance of a contract with you |
|
Notifying you about changes to our terms or Privacy Policy |
Contact Information |
Necessary to comply with a legal obligation |
|
Enabling your participation in games, contests, competitions, surveys, or similar events |
Identifiers, Contact Information, Technical Information, Usage Information |
Performance of a contract with you; Legitimate Interests (to understand how our users utilize our Services, improve our Services, and grow our business) |
|
Administering and protecting our business and website |
Identifiers, Contact Information, Technical Information, Usage Information |
Necessary for our legitimate interests (to run our business, provide administration and IT services, ensure network security, prevent fraud, and in the context of a business reorganization or group restructuring exercise) |
|
Providing information and marketing communications about our products and services |
Identifiers, Contact Information, Marketing and Communications Information |
Consent; Legitimate Interests (to market goods or services in which you may have a personal interest based on our ongoing business relationship) |
|
Providing relevant third-party offers |
Identifiers, Contact Information, Marketing and Communications Information |
Consent |
|
Responding to customer service requests, including order status and chat communications |
Identifiers, Contact Information, Technical Information |
Legitimate Interests (to run our business, provide administration and IT services, ensure network security, prevent fraud, and in the context of a business reorganization or group restructuring exercise); Consent |
Please note that the above chart is not exhaustive and there may be additional purposes for processing your personal information. If you require further information on a specific purpose, please reach out to us.
4. OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION
We collect, use, and process your information based on the following legal bases:
Consent: We will request your consent to collect and use your personal information for specific purposes. This includes sending you emails about special offers or competitions, or linking your account with a third-party service.
Contract Performance: We process your personal information when it is necessary to perform and manage a contract with you. This includes our Terms of Service and any transactions or services requested by you.
Legal Requirement: We process your personal information when it is required by law.
Legitimate Interest: We process your personal information when it is necessary for our legitimate interests or the legitimate interests of others, provided that these interests do not outweigh your own rights and interests. This includes improving our products and services, conducting analytics and surveys, direct marketing (when consent is not required), supporting our business operations, ensuring service functionality, security, and integrity, addressing user inquiries, enforcing our Terms of Service and policies, preventing fraud and illegal activity, and protecting intellectual property rights.
5. Data Storage And Transfer
Your information collected through our Service may be stored and processed in the United States or any other country where we or our affiliates or service providers have facilities. If you are located in the European Union or other regions with different data protection laws than the United States, please note that we may transfer your information, including personal information, to a country that may not have the same level of data protection laws as your jurisdiction. However, we will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable laws. Such transfers will be made in compliance with appropriate safeguards as provided by applicable law. If you have any further questions about these transfers, please contact us using the details provided at the end of this Privacy Policy.
For individuals based in the EU or Switzerland, we will retain personal data for as long as necessary to fulfill the purposes for which we collected the data (as described in the "Categories of Information We Collect" section), unless otherwise required by law.
6. Data Security
We have implemented appropriate security measures to prevent the accidental loss, unauthorized access, use, alteration, or disclosure of your personal information. Additionally, we limit access to your personal information to employees, agents, contractors, and other third parties who have a legitimate business need to access it. They will only process your personal information on our instructions and are subject to a duty of confidentiality. We have also established procedures to handle any suspected personal information breaches and will notify you and any applicable regulatory authorities as required by law.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the nature, sensitivity, and amount of personal information, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, the availability of alternative means to achieve those purposes, and applicable legal requirements. In some cases, you may request the deletion of your data (as described in the "EU Data Subjects Legal Rights" section). In other cases, we may anonymize your personal information for research or statistical purposes, in which case it may be used indefinitely without further notice to you.
8. Children’s Policy
At our company, we understand the importance of protecting the privacy of children under the age of 13 (or older, if applicable law provides for different protections). While our Services are generally directed towards a general audience, we may also provide certain Services specifically for children. For these child-focused Services, we take the necessary measures to restrict the collection of personal information from children, including implementing an age gate or obtaining parental consent. In the event that we become aware of a child providing personal information without parental permission, we will promptly delete such information. We strongly advise parents to educate their children about online safety and not to disclose their real names, addresses, or phone numbers without permission when using the Internet.
9. EU Data Subjects Privacy Rights
As an EU data subject, you have certain rights regarding the collection and processing of your personal information. We are committed to complying with applicable data protection laws and will respond to any requests made by individuals in the EEA to exercise their data protection rights.Access, Correction, or Deletion. You have the right to request access to, correction of, or deletion of your personal information. You can often make these requests directly through your Account Settings in the Service. However, please note that certain aspects of your personal information may be retained for legal or regulatory compliance, to exercise legal claims, or to protect against fraudulent or abusive activity on our Service. Any data retained for these purposes will be handled in accordance with our Data Retention policy.
Objection. You have the right to object to the processing of your personal information if it is based on our legitimate interests or for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
Restriction. You have the right to request the suspension of the processing of your personal information in certain circumstances, such as when you want to verify its accuracy, when our use of the data is unlawful but you do not want it to be erased, or when you have objected to our use of your data and we need to verify whether we have legitimate grounds to continue using it.
Portability. You have the right to request the transfer of your personal information to yourself or to a third party in a commonly used, machine-readable format. This right applies only to automated information that you initially provided consent for or that was used to perform a contract with you.
Withdraw Consent. If we have collected and processed your personal information based on your consent, you have the right to withdraw your consent at any time. Please note that withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal.
File a Complaint. If you believe that we have violated your privacy rights, you have the right to file a complaint with a supervisory authority.
To exercise any of these rights or file a complaint, please contact us using the provided contact details. We do not charge a fee for exercising your rights, unless your request is unfounded, repetitive, or excessive. In such cases, we may charge a reasonable fee or refuse to comply with your request. We may also need to verify your identity before processing your request to ensure the security of your personal information. We strive to respond to all legitimate requests within one month, but complex requests or a high volume of requests may require additional time. If this is the case, we will notify you and keep you updated.
10. Your California Privacy Rights (Under California Civil Code Section 1798.83)
As a resident of California, you have the right to request and obtain, once a year and free of charge, a list of the third parties to whom we have disclosed certain types of personal information for their direct marketing purposes during the previous calendar year. If you would like to exercise this right, please refer to the instructions provided in the "Marketing and Advertising Practices" section of our Privacy Policy. Alternatively, you can email us your request. Please note that our Website does not respond to browser "Do Not Track" signals.
11. Disclosures of Your Personal Information
From time to time, it may be necessary for us to share your personal information with others under certain circumstances.
Public Disclosures. Some of your personal information, such as your first name, last name initial, avatar picture, city, state, country, and other materials, may be shared with the general public. Please be aware that once information is made publicly available, it may be accessed, indexed, imported, exported, distributed, aggregated, and redistributed by others without our knowledge.
Third-Party Service Providers. We may share your personal information with third-party service providers who assist us in providing and operating our services, such as website design, email communications, fraud detection and prevention, customer support, payment processing, and analytics. These service providers are required to maintain the confidentiality of your personal information, act on our behalf and under our instructions, and use the information solely for the purpose of providing the services to us.
Affiliates and Partners. When participating in events or activities offered in collaboration with our affiliates and/or partners, you may be asked to share personal information with them. For example, if a game, contest, competition, or other offering is co-sponsored by another company, we may share the information you provide with our co-sponsor, unless you instruct us otherwise. In such cases, we may act as co-controllers of your personal information.
Unaffiliated Controllers. In certain cases, we may transfer personal information to unaffiliated third-party data controllers. These third parties do not act as our agents or service providers and are not performing functions on our behalf. We may transfer your personal information to third-party data controllers for purposes such as providing you with third-party offers or obtaining information about the quality of our services. We will only provide your personal information to third-party data controllers if you have not opted out of such disclosures, or in the case of sensitive personal information, if you have opted in. We enter into written contracts with any unaffiliated third-party data controllers to ensure the same level of protection for your personal information as required by us.
Protection and Legal Requests. We may disclose personal information when we believe it is necessary to enforce or apply our Terms of Service and other agreements, protect our products and services, or respond to a court order, subpoena, search warrant, or other legal request. This may also include sharing information with other companies and organizations for fraud protection and risk reduction. Rest assured that we do not sell, rent, or share personal information of our customers for commercial purposes in violation of our Privacy Policy commitments.
Sale of Our Business. In the event that we sell, merge, or transfer any part of our business, your personal information may be shared as part of that transaction. We will provide you with the opportunity to opt out of receiving promotional information following any change of control.
With Your Consent. Except as stated above, we will notify you and obtain your consent before sharing your personal information with third parties.
12. Changes to our Privacy Policy
This Privacy Policy is subject to change from time to time. We reserve the right to amend this Policy at any time by posting the updated version on our website. We may also notify you of material changes by email. This Policy supersedes all previous notices or statements regarding our privacy practices and the terms and conditions governing the use of our Services.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the use of your personal information, please contact us using the following details:Bingo Fullhouse Team
Support: BingoFullhouse@outlook.com